The last thing we want is for you to be sitting there stuck! If you have questions... we've got answers and really Showit has built out an entire library of help videos and instructions! Let's get you on the right track.
If you are getting ready to customize your template let me help you with a quick roadmap for success! Whether you’re starting fresh or giving your online presence a glow-up, this guide helps you organize your content, gather your brand elements, and business tools, before you even start working inside your website template. Think of this as your pre-boarding checklist — just swap the passport for a Google Drive folder and a little caffeine.
Don't forget you can chat Showit for tech issues right from your site.
Welcome to the Help Center — your one-stop shop for Showit support, handy tutorials, and “ohhh, that’s how you do it” moments. Whether you’re tweaking text, swapping photos, or just figuring out what does what, we’re here to guide you step by step.
Can’t find what you’re looking for? Don’t sweat it! Reach out and we’ll point you in the right direction (with less tech jargon and more human talk).
Support for your Showit Website
Best viewed on Desktop but works on mobile.
The Basics of Showit
Brand new to Showit? Here is a quick overview to get you started and show you where everything is once you are inside. This mini course is a game changer for getting started so please don't skip it. I highly recommend before diving into your website, that you understand the design center.
t's a fantastic overview of most of what you will use within your new template.
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Chapter 1: Account Creation
0:00 - Welcome and training overview
0:07 - Navigate to showit.com and "Create Your Site"
0:14 - Submit email to start free trial
Chapter 2: Login & Access Design App
0:21 - Sign in with account details
0:33 - Confirm email and open Design App
Chapter 3: Template Import Process
0:38 - Access "Designs" and "Add to Design Library"
0:50 - Enter secret share key from template purchase
1:00 - Preview and add design to library
1:22 - Select site and "Start with this design"
Chapter 1: Left Panel Overview
0:00 - Basic interface introduction
0:06 - Site vs Page tabs explanation
0:22 - Site settings, design settings, and media library locations
Chapter 2: Desktop & Mobile Views
0:51 - Independent desktop and mobile control and viewing options
Chapter 3: Zoom Controls & Tools
1:37 - Zoom controls and keyboard shortcuts
2:10 - Grids & Guides
2:30 - Adding elements (text, shapes, icons, videos)
Chapter 4: Smart Panel & Publishing
2:45 - Preview vs Publish differences
3:28 - Right sidebar "smart panel" functionality
4:32 - Showit Support & Help Docs
Chapter 1: Design Settings Overview
0:00 - Introduction to design settings
0:10 - Color palette & Font styles overview
0:30 - Custom Fonts (WOFFs)
Chapter 2: Applying Design Changes
1:04 - Using style guide to demo changes
1:45 - Color palette assignments and effects
2:48 - Google Fonts
3:33 - WOFF files
4:08 - Font assignment and styling
Chapter 3: Desktop vs Mobile Styling
5:53 - Mobile font adjustments and scaling
6:29 - Split styling between desktop and mobile
7:04 - Merging and splitting style settings
Chapter 1: Accessing Media Library
0:00 - Introduction to media library importance
0:11 - Navigate to media library in top left corner
Chapter 2: Uploading Files & File Types
0:31 - Choose files to upload vs drag and drop
0:45 - JPEG vs PNG file types and transparency
0:58 - Video, SVG, and PDF upload requirements
Chapter 3: Organizing with Folders
1:29 - Creating new folders for organization
1:50 - Moving files to folders
Chapter 3: Best Practices & File Optimization
2:13 - Optimal file size (300-500kb range)
2:37 - Site speed considerations
Chapter 1: Canvas Backgrounds - Images
0:00 - Introduction to different photo placement types
0:13 - Editing canvas background images
0:40 - Size settings (contain vs fill) and scroll actions
Chapter 2: Canvas Backgrounds - Videos
1:55 - Adding video as canvas background
2:10 - Video requirements (8MB, no sound)
2:27 - Video settings (fallback, duration, scroll effects)
Chapter 3: Desktop vs Mobile Background Splitting
3:12 - Checking mobile version
3:26 - Splitting desktop and mobile backgrounds
Chapter 4: Static Images & Image Editing
4:20 - Editing static images on canvas
4:51 - Image cropping and positioning controls
Chapter 5: Galleries & Gallery Settings
5:31 - Creating and managing image galleries
6:08 - Gallery styles (simple, tiled, sliding, carousel) and settings
Chapter 6: Instagram Integration
8:43 - Connecting Instagram account
8:55 - Instagram display options and settings
9:13 - Managing fallback images for Instagram grid
Chapter 1: Basic Text Editing
0:00 - Introduction to text editing
0:10 - Double-clicking to edit text content
0:37 - Mobile version spacing considerations
Chapter 2: Text Styling & Shortcuts
1:05 - Smart panel text style options
1:19 - Using preset text styles (title, heading, paragraph)
1:27 - Connection to design settings
Chapter 3: Linking Buttons & Images
2:00 - Linking text buttons to pages
2:16 - Click actions dropdown options
2:53 - Linking images and canvas-specific links
Chapter 4: Testimonial Canvas Views
3:27 - Understanding canvas views in testimonials
3:56 - Canvas view folders and navigation
4:38 - Click actions and loop settings
Chapter 5: Page Naming & Link Management
4:59 - Importance of consistent page naming
5:15 - How page name changes break existing links
Chapter 6: Button Preset Styling
- 5:42 - Styling buttons in design settings
- 7:40 - Hover Styling
- 8:19 - Converting to buttons
- 8:50 - Adding premade buttons
Chapter 1: Adding & Organizing Pages
0:00 - Adding new pages from library or blank pages
0:30 - Page organization with folders
0:49 - Duplicating existing pages
Chapter 2: Adding & Managing Canvases
1:04 - Adding canvases to existing pages
1:26 - Canvas options (duplicate, copy/paste, library)
1:48 - Applying brand fonts and colors to new canvases
Chapter 3: Canvas Management
2:25 - Mobile version and size adjustments
2:42 - Deleting canvases vs hiding them
2:49 - Visibility settings for desktop and mobile
2:58 - Publishing changes to hide canvases
Chapter 4: Site Canvases vs Page Canvases
3:06 - Understanding site canvases (global elements)
4:09 - Converting between site and page canvases
Chapter 1: SEO Overview
0:00 - What you can control in Showit
Chapter 2: Page Titles & Meta Descriptions
0:39 - Page Titles
1:53 - Meta Descriptions
2:33 - Share Image
Chapter 3: Image SEO
3:38 - Image Titles
4:14 - Alt Text
Chapter 4: Text Tags & Links
5:19 -Text Tags
6:04 - H1 tags
6:48 - Check For Broken Links
OTHER LEARNING SHORTCUTS
For best customization experience you will want to complete the tasks in the Template Organizer so you are ready to go.
Instagram Posts Template
Instagram Stories Template
Not only can you submit your site to our showcase so we can help you show it off, but we would love you to start earning some extra cash as an affiliate! We have built our business on word of mouth, and we know how valuable it is for friends like you to share how awesome your experience was.
This is a referral code and we will each earn a discount upon use.
The Legal Paige is a great source for legal templates at a fraction of the cost. Think terms of use, privacy policy, travel agent terms & conditions and more.
Email marketing platform with flat rate no matter how many subscribers you have. Also create checkouts and forms to grow your email list via HTML code that is embedded on your website.
Create stunning graphics on a drag and drop platform.
Social media management platform that allows users to schedule, plan, and publish posts on various social media platforms
Text expansion tool, via a Google Chrome extension that allows users to save and insert frequently used text snippets anywhere on the web with keyboard shortcuts
Conversational AI model developed by OpenAI, designed to understand and generate human-like text
Some of the links above are affiliate links so I make a small commission when a purchase is made.
Copywriter
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Chapter 1: SEO Overview
0:00 - What you can control in Showit
Chapter 2: Page Titles & Meta Descriptions
0:39 - Page Titles
1:53 - Meta Descriptions
2:33 - Share Image
Chapter 3: Image SEO
3:38 - Image Titles
4:14 - Alt Text
Chapter 4: Text Tags & Links
5:19 -Text Tags
6:04 - H1 tags
6:48 - Check For Broken Links